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Troubleshooting

  • How can I increase the photo quality of my Prynt?
  • I can't connect my phone to the Prynt Case.
  • How do I reset my Prynt Case?
  • My Prynt Case is not charging or holding a charge.
  • I can't print a photo.
  • My Prynts are blank!
  • Why can't I use the frames or the stickers?
  • My photo won’t scan.
  • I have a paper jam.
  • I'm getting a "No Paper" error message, but I have paper!
  • My photo cuts off when I print.
  • I accidentally deleted a photo in the app, how do I retrieve it?
  • I'm getting an error message that my printer is cooling.

Categories

  • App Tips
  • Getting Started
  • Troubleshooting
  • Order Questions
  • Printing Tips
  • Scan Tips
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